If you need to contact us about an order or other related issues, you can contact us via the following channels: email, phone, contact form. There is no difference between contact channels, however we prioritize support via email and contact form.
We generally respond within 6 hours of your inquiry.
If you have a question about your receiving your tracking number, please be sure it has been 3-5 business days after you’ve ordered as that is the general processing time.
If you have a question about order items or others related to the shipment, please provide us with an order number.
Thank you!