Contact Us
If you have questions about our products or your orders, please create a support ticket by contacting us via:
- Email: cs@hiviscustom.com
- Phone: +1(636) 888-0588
- Mon-Sat: 9 AM-5 PM GMT+7
- R&D Team Office: 02 Ton That Thuyet, My Dinh, Nam Tu Liem, Ha Noi, Viet Nam.
- Mailing Address: 300 Delaware Ave Ste 210 #494 Wilmington, DE 19801, United States
We generally respond within 12 hours of your inquiry.
Please check our FAQ page and/or Policy page before contacting us in regards to general questions. If you have a product question, please see if the product description has the information before emailing us.
If you have a question about your receiving your tracking number, please be sure it has been 3-5 business days after you’ve ordered as that is the general processing time.
If you have a question about switching items or others related to the shipment, please provide us with an order number.
Thank you!
HiVis Custom Team